Sign in

Updated October 31, 2026 · Applies to Platform ONE 1.34

You sign in to your organization's workspace with your email and password, or with your organization's account through single sign-on (SSO).

Prerequisites

  • A Platform ONE account, and the address of your workspace, from your administrator.

Sign in with your email and password

  1. Go to your workspace's address.
  2. Enter your Email and Password.
  3. To stay signed in on this device, select Keep me signed in.
  4. Select Sign in.

Sign in with your organization's account

  1. On the sign-in page, select Sign in with …, for example Sign in with Microsoft.
  2. Sign in with your organization's account if you're asked to.

If your organization uses only SSO, the page shows only the SSO buttons.

Reset a forgotten password

  1. On the sign-in page, select Forgot password?.
  2. Enter your Email, and then select Send reset link.
  3. Open the email, and select the link in it.
  4. Enter a New password and confirm it, and then select Save new password.

A password needs at least 8 characters, with upper and lower case letters, a number and a symbol.

Note

After 10 wrong passwords in a row, your account is locked for a few minutes. Wait, and then try again, or reset your password.

Sign out

  1. Select your initials in the top-right corner, and then select Sign out.

Next steps