Set up bay recommendations
Updated November 9, 2026 · Applies to BayCheck ONE 1.48
When every bay at a site is busy, the gate recommends the bay that can take a waiting truck soonest, and the dispatcher decides whether to move the truck there or keep it waiting for its own bay. See When every bay is busy for how the gate works this out.
Each site has two settings:
| Setting | Default | What it does |
|---|---|---|
| Sooner by (minutes) | 5 | Another bay is recommended only when it takes the truck at least this many minutes sooner than its own bay. A higher number means fewer, bigger moves. |
| Recommend again after (minutes) | 15 | After a dispatcher selects Keep waiting, the recommendation comes back when the truck's own bay is now expected at least this many minutes later, or when another bay becomes the soonest. |
Prerequisites
- The Admin role, or the Manager role for your own site.
Change the minutes for a site
- In the menu, under Administration, select Business rules.
- Under Dock operations, in When every bay is taken, find the site.
- Enter Sooner by (minutes) and Recommend again after (minutes). Each can be 1 to 240.
The change is saved as soon as you leave the field, and applies to the gate within a few seconds.