Import and export data
Updated October 30, 2026 · Applies to Stakeholder ONE 1.3
Bring your existing accounts, stakeholders and projects into Stakeholder ONE from CSV files, for example exported from a spreadsheet or another system. You can also export your current data to CSV. Open the page from your avatar menu: select Data import & export.
Prerequisites
- The System Administrator role, or a role with the Import & export data permission.
- Your data in a CSV file with a header row.
Tip
Import in this order: accounts, then stakeholders, then projects. Stakeholders and projects can refer to an account by its name, so the account must exist first.
Prepare your file
- Under Record type, select Accounts, Stakeholders or Projects.
- Select Download template. The template has a column for every field you can import, including your custom fields, with an example row.
- Fill in your data, and save the file as CSV (UTF-8).
These fields are required:
| Record type | Required fields | Matched on when updating |
|---|---|---|
| Accounts | Name | Name |
| Stakeholders | Name, Role, Email | |
| Projects | Title, Start date (YYYY-MM-DD) | Code |
Fields can also be required because an administrator made them required under Required fields.
Import a file
- Under Record type, select the type of record.
- Select Upload CSV, and choose your file. Stakeholder ONE shows how many rows and columns it found.
- Under Map columns, check that each field is matched to the right CSV column. The Sample column shows a value from your file. Fields marked required must be matched. Columns you don't map are ignored.
- To update records that already exist instead of creating duplicates, turn on Update existing records. Existing records are found by the field shown in the table above.
- Select Validate (dry run). Stakeholder ONE checks every row without saving anything, and shows how many records would be created, updated or skipped.
- If any rows would be skipped, the table lists each Row, Field and Problem. Fix them in your file, and upload it again.
- When the dry run is clean, select Import N rows, where N is the number of rows in your file.
The result shows how many records were created, updated and skipped. Select Import another file to continue with the next file.
Export data
- Under Record type, select the type of record.
- Select Export current data.
Your browser downloads a CSV file with all the records of that type that you can see.